Your privacy matters to us. This Privacy Policy describes in plain terms exactly what personal data olx800 collects from Indonesian players, how that data is used, who it may be shared with, and what rights you hold over your information. Please read this document carefully before registering an account.
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
olx800 collects Personal Data in the categories described below. We collect only what is necessary for the purposes outlined in this Policy and do not retain data beyond the periods specified in Clause 7.
| Category | Examples | Collected When |
|---|---|---|
| Identity Data | Full name, date of birth, national identity card (KTP) number, passport number | Registration and KYC verification |
| Contact Data | Email address, phone number, city of residence (e.g., Jakarta, Surabaya, Bandung, Bali) | Registration and account management |
| Financial Data | Bank account number, bank name (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, operating system, device identifiers, time zone (WIB/WITA/WIT) | Automatically on platform access |
| Usage Data | Pages visited, games played, bet history, session duration, click patterns | Automatically during platform use |
| Communications Data | Support chat transcripts, emails sent to olx800, survey responses | When you contact our support team |
| Compliance Data | KYC documents, source-of-funds declarations, self-exclusion records | During KYC, AML checks, or responsible gaming requests |
olx800 collects your Personal Data through the following channels:
olx800 processes your Personal Data for the following purposes, each tied to a legitimate business or legal need:
olx800 processes your Personal Data under the following legal bases:
olx800 does not sell, rent, or trade your Personal Data to third parties. We may disclose your data only in the following limited circumstances:
olx800 retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | Licensing and AML obligations |
| Financial & Transaction Data | 7 years from transaction date | Legal and audit requirements |
| KYC Documents | 5 years from account closure | Licensing compliance |
| Communications Data | 3 years from last communication | Dispute resolution and service quality |
| Technical & Usage Data | 13 months from collection | Platform analytics and security |
| Self-Exclusion Records | Duration of exclusion plus 10 years | Responsible gaming obligations |
| Marketing Consent Records | Until consent is withdrawn, plus 3 years | Evidence of lawful marketing |
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymized so that it can no longer be associated with any individual.
olx800 implements a layered approach to data security, combining technical, physical, and organizational measures to protect your Personal Data against unauthorized access, alteration, loss, or disclosure. Key security measures include:
While olx800 employs industry-leading security practices, no system is entirely immune to risk. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.
olx800 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. We use the following categories of cookies:
You may manage cookie preferences through your browser settings. Please note that disabling functional or analytics cookies may affect the performance and user experience of the Platform. Strictly necessary cookies cannot be disabled without preventing core Platform functions.
olx800 respects your rights in relation to your Personal Data. Depending on applicable law, you may hold the following rights:
olx800 employs age verification as part of its KYC process to detect and prevent underage registration. Any account holder who is found to be under the age of 21 will have their account permanently closed and any deposited funds returned to the originating payment method.
The Platform integrates with a number of third-party service providers to deliver game content, process payments, and support platform operations. These third parties include game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft, as well as payment processors, analytics platforms, and customer support tooling providers.
Each third-party provider operates under its own privacy policy and data processing terms. olx800 conducts due diligence on all third-party providers before engagement and requires contractual commitments to data protection standards consistent with this Policy. However, olx800 is not responsible for the independent data practices of third-party providers beyond the contractual protections described above.
The Platform does not contain links to external third-party websites. If external links are introduced in future, this Policy will be updated accordingly.
olx800 operates as an internationally licensed offshore platform. As a result, your Personal Data may be transferred to and processed in jurisdictions outside Indonesia, including the jurisdiction in which olx800 is licensed and the locations of our hosting infrastructure and third-party service providers.
Where Personal Data is transferred internationally, olx800 takes appropriate safeguards to ensure that your data receives a level of protection consistent with this Privacy Policy. Such safeguards may include contractual clauses, data processing agreements, and the application of technical security standards as described in Clause 8.
By registering an account with olx800, you acknowledge and consent to your Personal Data being transferred and processed as described in this clause.
olx800 reserves the right to update or revise this Privacy Policy at any time. The most current version will always be available at olx800.cam/privacy-policy, with the effective date clearly displayed at the top of the page. Where amendments are material โ meaning they substantially change how we process your data or affect your rights โ we will notify you via email to the address registered to your account at least 14 days before the changes take effect.
Your continued use of the Platform following any amendment to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change, you must cease using the Platform and may request account closure and data deletion in accordance with Clause 10.
If you have any questions, concerns, or requests relating to this Privacy Policy or to olx800's data practices, please contact our Data Support team. Our team operates 24/7 and is available across all Indonesian time zones โ WIB (UTC+7), WITA (UTC+8), and WIT (UTC+9).
For all privacy-related inquiries, please write to us at the following address. Responses will be sent only to the email address registered to your olx800 account, as part of our identity verification process.
Please include "Privacy Request" in your subject line for faster routing.
We aim to respond to all privacy requests within 30 calendar days. Where a request is particularly complex, we may extend this period by a further 30 days and will inform you of the extension in writing.
If you are unsatisfied with our response to your privacy concern, you have the right to escalate your complaint to the relevant supervisory authority or dispute resolution body under our licensing framework.
Six core commitments that define how olx800 handles every byte of your personal information.
Every connection to the Platform is encrypted end-to-end. Your login credentials, financial data, and KYC documents are never transmitted in plain text.
olx800 never sells, rents, or commercially licenses your personal data to any third party. Your information is used solely to operate the Platform and serve you.
Identity documents submitted for KYC are stored with AES-256 encryption, accessible only to authorized compliance personnel on a strict need-to-know basis.
Promotional emails and bonus notifications are sent only where you have opted in. You may withdraw marketing consent at any time by contacting our support team.
We keep your data only as long as legally required. Once retention periods expire, data is securely deleted or anonymized โ never kept indefinitely.
Access, correct, delete, or port your data at any time. Submit a request to [email protected] and our team will respond within 30 days.
Our support team is here around the clock to help with any data-related concern. You can also review our full Terms & Conditions or visit our FAQ for quick answers.